This page describes the only money that changes hands with us: your subscription. Payments between you and your customers never pass through this platform.
1 Plans and prices
Launch pricing is currently in effect.
Every plan is free while it lasts, whatever its list price says. Nothing is charged and no card is required. We will give notice before that changes, and you will be asked to confirm before any first payment is taken.
| Plan | Price | Billing period |
|---|---|---|
| Starter | Free | None |
| Pro | 5.00 USD Free during launch | Monthly |
| Basic | 3.00 USD Free during launch | Monthly |
Each plan's limits - how many listings, gallery images and profile templates it includes - are shown on the pricing section of our home page and on the plan chooser in your dashboard.
2 Tax
No tax is currently added to subscription charges.
If you are a business with a valid tax identification number, add it to your business profile and it will appear on your invoices.
3 Automatic renewal
Paid plans renew automatically.
A monthly plan is charged on the same day each month, at the price of the plan you are on, until you cancel. This is stated here in full rather than buried, and it is stated again on the checkout page before you pay.
You can see your next renewal date at any time in Settings → Billing.
If we ever change the price of a plan you are on, we will tell you at least 30 days before it takes effect, and you can cancel before then without paying the new price.
4 Cancelling
Cancel from Settings → Billing. It takes one click and does not require you to contact us.
- · Future charges stop immediately.
- · You keep your plan and everything in it until the end of the period you have already paid for.
- · You can change your mind and resume before that date, at no cost.
- · Nothing you have published is deleted.
Refunds are covered separately in the Refund & Cancellation Policy.
5 Upgrades and downgrades
Upgrading takes effect immediately and starts a new billing period at the new price.
Downgrading takes effect immediately as well. If your content exceeds the limits of the lower plan, nothing is deleted - the excess is unpublished and waits for you, and publishing it again is one click away if you upgrade later.
6 If a payment fails
A declined card is not treated as a cancellation. What happens is:
- We tell you straight away, by notification and by email.
- Your plan carries on working for a grace period of 7 days.
- Our payment provider retries the charge during that time.
- If it succeeds, nothing changes and your period continues.
- If it has not succeeded by the end of the grace period, your business moves to the free plan.
Moving to the free plan does not delete anything. See the next section.
7 What happens when a paid plan ends
Whether you cancelled, or a payment ultimately failed, the outcome is the same and it is deliberately gentle:
- · You can still sign in, and your account stays yours.
- · Your profile stays online.
- · Content within the free plan's limits stays published.
- · Anything above those limits is unpublished, not deleted, and is restored if you subscribe again.
- · Features the free plan does not include - the gallery, richer profile templates, a custom domain - stop being available.
- · You can still download everything you have, at any time, from Settings → Privacy.
We do not delete your content because a subscription lapsed.
8 Invoices
Every payment produces an invoice with its own number, showing the date, the plan, the period covered, the net amount, any tax and the total. They are all in Settings → Billing and can be printed or saved at any time.
We keep them for 10 years, as accounting law requires, even if you close your account.
9 How payment is handled
Payments are processed by Stripe. Your card details are entered on Stripe's own checkout page and are stored by them, not by us. We hold only an identifier that points at your record with Stripe, along with the status and dates of your subscription.
We never see, and could not store, your full card number or security code.